How to detect fraud?
From a bag of pellets to a supply contract through any communications material, the display of an official ENplus® seal must always obey the same rules. In case of doubt, we have put together a short guide to help you identify potential fraud cases.
The ENplus® seal
A complete ENplus® seal will always consist of both the seal itself and the ID number of the certified company.→ |  |  | For pellet bags, the seal must come with the mention of the quality class.← |
Is the ENplus® seal complete?
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No | Yes
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Check and compare the ID number (for producers and traders) with the details on the bag/delivery note, and if the quality class is mentioned where applicable.Do the details match?
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No | Yes | |
This company is certified with ENplus® | ||
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Potential fraud casePlease use our dedicated online form to report the potential fraud case, including as many details as possible. | ||