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FAQ related to ENplus®' suspension decision in Russia and Belarus

As a response to the attack by the Russian military on Ukraine, supported by Belarus, the European Union has put an array of sanctions into place. These greatly impact international trade and travel between Russia, Belarus and EU member states and, of course, the European pellet market. This, in turn, also affects the ENplus® certification scheme. Under the given circumstances, Bioenergy Europe is unable to continue the ENplus® certification scheme in the Russian Federation and Belarus and is therefore impelled to suspend the certified companies in these 2 countries until further notice.

When is the decision on Russia and Belarus’ suspension coming into force?

Bioenergy Europe has decided to suspend all ENplus® certified producers, traders, and service providers based in Russia and Belarus as of 15th April 2022. This means that starting from this date, these companies will not be able to sell or to offer up for sale ENplus® certified pellets as long as the suspension remains, and new applications for certification from these two countries will not be accepted.

What does it mean to be suspended?

The company is no longer considered certified under the ENplus® scheme. Therefore, the company is no longer eligible to use the ENplus® seal and all ENplus® trademarks after the 15th of April. This means that any of the products manufactured and/or sold after the afore mentioned date may no longer be marketed with ENplus® trademarked material.

How long will this decision last?

The suspension decision will remain active until the decision is revoked by Bioenergy Europe. Bioenergy Europe is actively monitoring the current developments. As soon as there are new developments regarding the ENplus® certification scheme, we will inform the certified companies.

I am a certified company located in Russia or Belarus and I have pellets produced before the 15th April, can I sell or offer them for sale as ENplus® certified after the 15th April?

Pellets sold or offered up for sale after the suspension date are no longer certified. They will have to be marketed without any reference to the ENplus® certification. If the pellets are already in bags with the ENplus® seal, the seal must be made unrecognizable before sale.

I am a certified trader not located in Russia or Belarus, what happens to pellets bought before the suspension date but still in transit during the suspension decision?

If the goods were bought before the 15th of April, an authorisation may be granted for the certified pellets bought but still in transit after the 15th April 2022. If you are in this scenario, please contact your licenser.

What happens to certificates expiring after the suspension date?

All certificates that expire after the suspension date and are not renewed will result in termination.

Is it possible to postpone the date of suspension?

It is not possible to postpone the date of the suspension.

Can our company use material labeled ENplus® after the suspension date?

The suspended company may no longer refer to the ENplus® certification in any marketing material. After the suspension date, the ENplus® trademark and copyright can no longer be used. Any use of the trademark by a suspended company will be considered as a non-authorised and fraudulent use of the trademark.

Will I be reimbursed for my prepaid 2022 estimations?

The companies that are suspended in the framework of this decision, will be able to request a reimbursement.

updated on March 31st, 2022 at 10:00am

General FAQ

Which fuels can be ENplus® certified?

Only pellets made of woody biomass can be ENplus® certified. 

How can I identify an ENplus® certified company?

All ENplus® certified companies (suspended certificates included) are listed on our website and the list is always kept up-to-date. Companies that are not listed here are not considered ENplus® certified.

How can I identify an ENplus® certified product?

All communication material (website, flyer, etc.) from a certified company, when referring to ENplus® certified pellets, should contain a valid certification seal. The certified company details shown on the communication material should correspond to the ones shown on the certified producers/traders list. More information

What is a suspended certificate?

A suspended certificate means that the company is no longer authorised to produce or sell wood pellets using the ENplus® trademark for a period of time. Make sure to check the status of the certificate you are looking up!

How is the ENplus® seal registered?

The ENplus® logo and the terms “ENplus®” and “ENplus A1®” are registered as International Trademarks (ITMs) under the Madrid Agreement and Protocol by the International Bureau of the World Intellectual Property Organization (WIPO) and as European Union Trademarks (EUTMs) with the European Union Intellectual Property Office (EUIPO).

This means that a non-licensed use of the trademark or parts thereof may constitute an infringement of Bioenergy Europe’s intellectual property rights (IPRs). Bioenergy Europe/EPC shall be entitled to prohibit the fraudulent use of the ENplus® logo and marks, as well as to assert claims for compensation where necessary. In addition, we may publish details of this fraudulent use on our Blacklist.

How can a certified company use ENplus® on its pellet bags?

The ENplus® certification grants certified companies the right to bag their pellets in bags showing the ENplus® logo.

All ENplus® bag designs must be approved by the International Management of ENplus® (EPC) (in countries without any National Management) or the competent National Management before the bags are sold on the market.

All the information about the approval of the bag designs and those requirements can be found in the ENplus® Bag Design Guidelines and in the ENplus® Handbook.

Bagging pellets in non-approved bags is not allowed. Any non-compliance with this may lead to the suspension of a certified company’s certificate or the inclusion of a non-certified company on our Blacklist.

How may the ENplus® seal be used?

The ENplus® seal may only be used in connection with a valid license. The ENplus® Head Office and the National Licensers are the only entities delivering the seal. It may be used, for example, in advertising material and on packaging, but only in direct connection with the certified company for which it has been issued. Here is a recap table* :

Object Name Who may use it? How to use it?
logo ENplus® Logo European Pellet Council, National Licensers, and listed Certification, Inspection, and Testing bodies. Communication material.
BE 023 ENplus® ID number Certified companies It can be used only on delivery papers.
logo seal Certification Seal = ENplus® Logo + ENplus® ID Certified companies For advertising purposes.
Certified companies that manufacture or trade certified and non-certified goods shall avoid giving the impression that all their production and trade quantities are certified.
A non-certified company trading ENplus® certified bagged pellets may display the certification seal only by showing a picture of the bags featuring the seal.
quality logo ENplus® Quality Logo Nobody It cannot be used alone under any circumstances.
quality seal ENplus® Quality Seal Certified companies To be displayed on the label of the bagged pellets. It may be used as well for marketing purposes related to the product of the respective quality class.
service logo Service Logo European Pellet Council, National Licensers, and listed Certification, Inspection, and Testing bodies. Communication material
BE 912 SP Service Provider Registration Number Nobody It cannot to be used alone.
service sign Service Sign Certified Service Providers To be used on all documents (contracts, invoices, etc.).

*Please note that the ID numbers are only examples. Information about permitted colours and colour combinations can be found in the Annex of the ENplus® Handbook 3.0 (Part 2), pages 49-50.

How can I identify an ENplus® approved bag design and where can I check it?

On the main menu, click on the “Certifications” button, and then choose the "Producer", "Trader" or "Service provider" tab. Scroll down to see the list of certified companies. Click on the name of the company you are interested in, to see its business model, certified status, address, and approved bag designs. If you click on a bag design, you will be able to see it in detail.

How can I add a new quality class under the ENplus® certification scope?

In order to do this, both the Certification Body and relevant Scheme Management (International Management or National Licenser) would need to be notified. An inspection will then take place to confirm the new class, and if compliance is secured, the scope of certification will be updated and reflected on the ENplus® website.