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Technical documentation

You will find below the various sections of the international version of the ENplus® Handbook (v3.0), with a summary of ther content.

National Handbooks and Guidelines are available here and on our local ENplus® websites.

  • Part I : General
    • General information and overview
    • Scope of the ENplus® Certification Scheme
    • Definition of terms
    • Normative References
  • Part V : Scheme Organisation

    This section contains the requirements for organisations responsible for conformity assessment, namely:

    • Certification Bodies
    • Inspection Bodies
    • Testing Bodies
  • Part VI : Schedule of Fees

    This section contains the schedule of fees for all ENplus® certified/listed organisations:

    • Certified Producers
    • Certified Traders
    • Certified Service Providers
    • Listed Inspection bodies
    • Listed Testing bodies
  • GHG Calculator

    Within the ENplus® scheme, the Carbon Footprint (CO2-eq emitted per tonne of pellets produced) of every certified pellet production plant has to be calculated thanks to this tool. The data gathered by the ENplus® Management is for aggregated country statistical purposes only.

  • ENplus® Storage Guidelines

    The ENplus® storage guidelines describe the requirements to preserve fuel quality and provide safe storage of pellets for both professionals (such as installers) and consumers. It covers the technical properties of pellet stores as well as information on safe and adequate operation of these stores.

  • ENplus® Bag Design Guidelines

    This document includes mandatory requirements for ENplus® certified pellet Producers and Traders regarding the approval of a pellet bag design showing the ENplus® seal. It is based on and extends the requirements of the ENplus® Handbook, version 3.0, Part 2, relating to the requirements for bag designs showing the ENplus® seal.

    The following document provides additional guidance regarding the translation of the bag designs

If your organisation is interested in becoming a licensed Certification, Inspection, or Testing Body for the ENplus® scheme, please contact the Head Office.

How can I identify an ENplus® certified company?

All ENplus® certified companies (suspended certificates included) are listed on our website and the list is always kept up-to-date. Companies that are not listed here are not considered ENplus® certified.

How can I identify an ENplus® certified product?

All communication material (website, flyer, etc.) from a certified company, when referring to ENplus® certified pellets, should contain a valid certification seal. The certified company details shown on the communication material should correspond to the ones shown on the certified producers/traders list. More information

What is a suspended certificate?

A suspended certificate means that the company is no longer authorised to produce or sell wood pellets using the ENplus® trademark for a period of time. Make sure to check the status of the certificate you are looking up!

How is the ENplus® seal registered?

The ENplus® logo and the terms “ENplus®” and “ENplus A1®” are registered as International Trademarks under the Madrid Agreement and Protocol by the International Bureau of the World Intellectual Property Organization (WIPO) and as Community Trademarks (CTMs) with the European Union Intellectual Property Office (EUIPO).

This means that a non-licensed use of the trademark or parts thereof may constitute an infringement of AEBIOM/EPC’s owner rights. AEBIOM/EPC shall be entitled to prohibit the fraudulent use of the ENplus® logo and marks, as well as to assert claims for compensation where necessary. In addition, we may publish details of this fraudulent use on our Blacklist.

How can a certified company use ENplus® on its pellet bags?

The ENplus® certification grants certified companies the right to bag their pellets in bags showing the ENplus® logo.

All ENplus® bag designs must be approved by the International Management of ENplus® (EPC) (in countries without any National Management) or the competent National Management before the bags are sold on the market.

All the information about the approval of the bag designs and those requirements can be found in the ENplus® Bag Design Guidelines and in the ENplus® Handbook.

Bagging pellets in non-approved bags is not allowed. Any non-compliance with this may lead to the suspension of a certified company’s certificate or the inclusion of a non-certified company on our Blacklist.

How may the ENplus® seal be used?

The ENplus® seal may only be used in connection with a valid license. The ENplus® Head Office and the National Licensers are the only entities delivering the seal. It may be used, for example, in advertising material and on packaging, but only in direct connection with the certified company for which it has been issued. Here is a recap table* :

Object Name Who may use it? How to use it?
logo ENplus® Logo European Pellet Council, National Licensers, and listed Certification, Inspection, and Testing bodies. Communication material.
BE 023 ENplus® ID number Certified companies It can be used only on delivery papers.
logo seal Certification Seal = ENplus® Logo + ENplus® ID Certified companies For advertising purposes.
Certified companies that manufacture or trade certified and non-certified goods shall avoid giving the impression that all their production and trade quantities are certified.
A non-certified company trading ENplus® certified bagged pellets may display the certification seal only by showing a picture of the bags featuring the seal.
quality logo ENplus® Quality Logo Nobody It cannot be used alone under any circumstances.
quality seal ENplus® Quality Seal Certified companies To be displayed on the label of the bagged pellets. It may be used as well for marketing purposes related to the product of the respective quality class.
service logo Service Logo European Pellet Council, National Licensers, and listed Certification, Inspection, and Testing bodies. Communication material
BE 912 SP Service Provider Registration Number Nobody It cannot to be used alone.
service sign Service Sign Certified Service Providers To be used on all documents (contracts, invoices, etc.).

*Please note that the ID numbers are only examples. Information about permitted colours and colour combinations can be found in the Annex of the ENplus® Handbook 3.0 (Part 2), pages 49-50.